Delivery and Returns
Please note if you are interested in a specific item, please call 01335 345225 or email [email protected] to check that the item is in stock at our Ashbourne, Derbyshire showroom before making your journey to avoid disappointment.
We offer free nationwide shipping on all orders to residents of the UK mainland (excluding Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland and Republic of Ireland). If you require your order to be delivered to an address in the Scottish Highlands/Islands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland and Republic of Ireland then a delivery charge of £12.99 inc VAT will be applied, depending on size this may vary. Please call us as prices on larger machines will often be more.
Scottish Highland postcodes include: AB36 - 38, AB55 - 56, FK17 - 21, IV1 - 39, IV52 - 54, IV63, KW1 - 14, PA21 - 40, PH19 - 26, PH30 - 41 and PH49 - 50.
Scottish Islands postcodes include: HS1 - 9, IV40 - 51, IV55 - 56, KA27 - 28, KW15 - 17, PA20, PA41 - 49, PA60 - 78, PH42 - 44 and ZE1 - 3.
Most of our parcels are dispatched using UK Mail, Royal Mail and FedEX. We aim to have your parcel with you in 1-3 working days. Whilst we make every effort to deliver your items to you in the timescale shown, this should only be used as a guide. We regularly update our website, but we cannot always guarantee that our suppliers will have the products in stock. If this is case, we will notify you as soon as possible via telephone or email.
Although all orders come with free nationwide delivery, some items may have additional carriage applied. We reserve the right to apply the carriage charge after the order has been placed with your consent.
It is your responsibility to ensure that you are available to accept delivery of your order and to notify us of any access restrictions to your property. If the delivery cannot be made and another date is required, an additional delivery cost may be applied. This is at our discretion.
You must notify us of any missing or damaged items within 48 hours of the delivery date. Please note that ride-on mowers and certain accessories delivered outside of the 30-mile radius of Ashbourne, Derbyshire may be subject to carriage charges dependent upon destination. Please contact us for details.
Click and Collect
If you would like to click and collect your item, please state this in the additional notes box in the checkout process. However, please check stock and availability with us before checking out.